Personal data protection is one of our priorities.
We only collect personal data which individuals themselves provide to us and which are necessary for providing our services. Any processing of such personal data is carried out for the specified purposes and in accordance with all relevant legislation. Under data protection laws individuals have certain rights which are described in more detail below.
This privacy notice regards the processing activities of the Ostendo Consulting Group (OCG), more precisely its members:
- Ostendo Consulting Ltd., 352 Fulham Road, SW10 9UH, London, United Kingdom
- Ostendo Consulting d.o.o., Lanište 5e, 10020 Zagreb, Republic of Croatia
- PURPOSE AND LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
OCG collects personal data:
- when website visitors voluntarily fill-out the contact form on the OCG website
- when website visitors voluntarily subscribe themselves to our newsletter
- when individuals apply for a job
The personal data that the website visitors voluntarily leave by filling-out the contact form on the OCG website or by subscribing to our newsletter will be used solely for the purpose of providing information about the product and services of OCG in the area which the visitor expressed their interest.
Any informative message sent to users on the basis of legitimate interest (as described above) makes it possible to simply serve an objection for sending of such messages, and in such case the same objection will be accepted and acted upon unconditionally. If you no longer wish to receive our newsletter you can simply unsubscribe.
Website visitors’ Internet (IP) addresses are used mainly for the making of statistical reports through Google Analytics. OCG cannot uniquely identify visitors through an IP address.
When individuals apply to our job contents, for the purpose of selecting the candidate we collect personal data prescribed by employment, tax and accounting regulations.
The personal data that users of the OCPP certification platform voluntarily leave during the registration will be used for conducting the assessment, test administration, issuing the certificate and statistical purposes only.
- RECIPIENTS OF THE PERSONAL DATA
OCG may share personal data between the group members based on our legitimate interest. Besides that, OCG may share your personal data with third parties if there is a statutory obligation or explicit authorization to the law, or if another person is used to carry out specific activities as a processor, or if it is necessary for the purpose of executing the contract with you as the data subject.
- TRANSFERS OF THE PERSONAL DATA TO THIRD COUNTRIES
For communicating with our website visitors, OCG uses the MailChimp Internet Service, which is why the personal data is exported to the US. The protection of personal data between the US and the EU was regulated by an international agreement. Besides that, Mailchimp and Ostendo Consulting Group have signed a Data Processing Agreement.
Also, while providing certification services regarding the OCPP exam OCG uses the Mettl online assessment software and certification platform. Mettl’s assessment platform used for the OCPP exam is hosted in India. Thanks to EU Standard Contractual Clauses signed between the Ostendo Consulting Group and Mettl you have same personal data protection rights as in the EU.
- RETENTION PERIODS FOR THE PERSONAL DATA
OCG will process and store your personal data only for the time which is necessary to achieve abovementioned purposes.
After completing the job contest, OCG keeps personal data of the candidates who gave us the consent to remain in our database for up to 2 (two) years after the application for the job contest.
Beside that we will keep your personal data as required or permitted with applicable laws (for example, for at least 11 years compliant to the Croatian Accounting Act).
- THE RIGHTS AVAILABLE TO INDIVIDUALS IN RESPECT OF THE PROCESSING
You have the right to request from OCG access, correction or deletion of your personal data, right to restrict the processing activities, right to data portability and the right to object to the processing.
Also, when the processing of personal data is based on consent you may in any case withdraw your consent and, in that case, OCG will no longer process your personal data for this purpose.
Lastly, if you think that the processing of personal data carried out by us is not compliant with the relevant data protection regulation you have the right to file your complaint to the competent supervisory authority – in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.
We really care about your privacy!
This site does not use third party nor tracking cookies. You will not be tracked, nor targeted with our marketing activities if you don’t express interest for our services by willingly providing your contact information. Only cookies you may get at this site are required for site functionality and won’t have any impact to your privacy.
We consider it ethical business behavior.
Website authentication on www.ostendogroup.com can be authenticated by checking the certificate in the Internet browser.
The information exchanged with the OCG server is secured with a strong encryption.
The providers of services that include access to personal data that is seconded for usage, OCG selects based on risk assessment, and from every third party that has access to such data requires an adequate level of protection of personal data.
OCG reserves the right to change or update this privacy at any time and without prior notice. Any changes made will be effective immediately and will be published on our website: https://ostendogroup.com/privacy-policy/